Privacy Policy

Privacy Policy

The Linen Room Co. (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and payment details

• Service address

Usage Information

• Website activity (pages visited, time on site)

• Device and browser information

• IP address (used for security and analytics)

2. How We Use Your Information

We use collected information to:

• Provide and manage our laundry services

• Schedule pickups and deliveries

• Process payments and subscriptions

• Communicate service updates or support responses

• Improve our website and customer experience

• Comply with legal and operational requirements

3. Payment Processing

Payments are processed through third-party providers (such as Stripe, Square, or Wix Payments). We do not store full payment card details on our servers. Payment information is handled according to the provider’s security standards.

4. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

• Service providers necessary to operate our business (payment processors, scheduling tools)

• Legal authorities if required by law or to protect our rights and safety

5. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze site performance

• Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

• Access or update your personal information

• Correct inaccurate information

• Request deletion of your data (subject to legal and operational requirements)

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy, please contact us at:

The Linen Room Co.
Email: thelinenroomco@gmail.com