Terms & Conditions

Welcome to The Linen Room Co. (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our services.

1. Services

We provide laundry pickup and delivery services, including wash, dry, and fold offerings, primarily through subscription plans and limited one-time services. All services are subject to availability and service area limitations.

2. Website Use

This website is intended for informational and service-related purposes only. You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to any systems or data.

3. Pricing & Payments

All prices displayed are subject to change without notice. Subscription services are billed in advance according to the selected plan. Additional charges may apply for overages, add-on services, or special handling.

4. Scheduling & Availability

Pickup and delivery times are scheduled within designated service windows. While we strive for consistency, timing may vary due to volume, weather, traffic, or operational issues.

5. Customer Responsibilities

Customers are responsible for ensuring laundry is accessible at the scheduled pickup time and that items are safe to launder. We are not responsible for delays or missed service caused by inaccessible locations or unsafe conditions.

6. Laundry Care & Liability

We use standard laundering practices and handle items with reasonable care. We are not responsible for damage caused by normal wear and tear, manufacturer defects, or items improperly labeled for washing. Stain removal is not guaranteed. Liability for lost or damaged items is limited to the item’s depreciated value.

7. Prohibited Items

We do not accept items contaminated with hazardous materials, excessive bodily fluids, mold, or items that pose a health or safety risk. We reserve the right to refuse service for any items deemed unsafe.

8. Cancellations & Refunds

Cancellations, refunds, and subscription changes are governed by our posted policies. Refunds are not guaranteed and may be limited based on service usage.

9. Intellectual Property

All website content, including text, logos, images, and branding, is the property of The Linen Room Co. and may not be used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Then Linen Room Co.
Email: thelinenroomco@gmail.com